The new Texas online records system that went live on January 1st has not had an encouraging start. Records offices are continuing to navigate the new vital records system and clerks State wide have been unable to make available birth records (certificate copies). Frustrated applicants have been referred to State offices and website posts. Any one born outside of the local jurisdiction would almost certainly be unable to secure any records. These fruitless and frustrating efforts, applicants then directed to drive, or by whatever means to their county of birth.

The birth records issues are dependent on the new Texas online records system. The system launched at the start of the year by The Texas Department of State Health Services. The system, as always, is well intentioned and will streamline vital records requests as well as preserving more up to the minute accurate data. However the more critical issues prevail such as applying for a driver’s license, a passport application and registering children for athletics. Initial misgivings confirmed by the president of The County and District Clerks Association of Texas who voiced her opinion and doubted the readiness of the site. The delays have been affecting services such as cremations and adding to family woes by stalling family insurance claims. Medical examiners, doctors and funeral directors confirm same.

Texas death records free online search now available

Clerks have have found it difficult to access the web based system. The changes now render it difficult to establish where a document is in the Texas online records system process. Furthermore that printing appears inconsistent on birth certificates which causes passport problems. Collin County though have overcome a number of issues to begin issuing out of county birth certificates. Other areas claim they do not have the correct paper for printing due to language changes on the certificates. Counties with newly elected clerks also hit problems as new paper with the relevant signature and name was critical.

DSHS has posted that it was endeavouring to overcome all launch issues and “training-related” issues. Some users now advised to amend account information to gain access to The Texas online Records System. Registrars now also receive State records at the completion of the process. A spokes person also confirmed that certain registrars hadn’t agreed contractually to accessing a remote system for certificate issue. The DSHS also acknowledged the birth records printing issues and suggested applicants request those documents from the State. The problems compromised medical examiners who voiced concerns that delays placed them in State code violation in that a deadline of 10 days exists for the filing of a death certificate. DSHS advised that licensing bodies had been notified and how time lines had been impacted.

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